Returns

We will fully refund all returned products if they meet the eligibility conditions below.

Returns are at the customer's expense.

Conditions of eligibility for returns

1 - Returned items must be in new condition with labels still attached

2 - You must have received the order less than 15 days ago to request a return.

Extended return period for the holidays: you have until january 15 2025, to submit your return request.

To make an exchange, simply make a return and place a new order for the item you want.

Refund

Once the parcel has been received at our premises, please allow 7 working days for your return to be processed.

We will fully refund all returned products.

If shipping costs were paid at the time of ordering, they will not be refunded.